Privacy Policy

Dog Psychology Center LLC ("we," "us," or "our") is committed to protecting the privacy of our customers and users. This Privacy Policy outlines how we collect, use, disclose, and protect personal information collected through our website www.olivierzoppi.com and other platforms.

1. Information We Collect

We collect personal information provided voluntarily by users when they:

• Register for our services, including dog boarding, boarding with training, and puppy bus (round trip).
• Fill out forms or make inquiries on our website.
• Communicate with us via email, phone, or in person.

The personal information we collect may include:

• Name
• Email address
• Phone number
• Physical address
• Payment details
• Pet information (e.g., pet's name, breed, age)

We also automatically collect certain information when you visit our website through cookies and similar technologies, such as:

• IP address
• Browser type and version
• Pages you visit
• Time and date of your visit

2. How We Use Your Information

We use the personal information collected to:

• Provide and manage the services you have requested.
• Process payments and handle billing.
• Communicate with you about your bookings, services, and any updates.
• Send promotional materials, newsletters, and special offers (if you have opted in).
• Improve our website, services, and customer experience.
• Comply with legal obligations and respond to lawful requests.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or providing services to you. These parties are obligated to keep your information confidential.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders or government agencies).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Protection of Rights: We may disclose your information to protect the rights, property, or safety of Dog Psychology Center LLC, our customers, or others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Effective Date." Your continued use of our services after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: